Отель InterContinental Abu Dhabi 5*

Air conditioning in the room wasn't cooling properly. The additional bed too poor.

복도쪽 문에 방음이 잘 되지 않습니다. 방문 아래에 방음을 위한 추가 조치가 된다면 좋을 것 같습니다.

Хочу порекомендовать при отеле ресторан Chamos! И отметить сотрудника ресторана Мараджа, спасибо за чуткость и гостеприимство)

Спустя пять лет мы выбрались в отпуск! Выбирали отель по отзывам. Не скажу, что номера в отеле очень крутые, скорее это про бизнес-номера для тех, кто останавливается в командировках. Мы брали ультра олл инклюзив. Разнообразие ресторанов, качество еды на высоте. Уровень сервиса и доброжелательность сотрудников отеля 👍🏻 Отдельно отмечу ресторан Chamas (и Мараджа в частности). Этот ресторан за время пребывания мы посетили трижды. Супер еда, супер сервис и клиентоориентированность. Марадж нас встретил первым, пригласил за стол даже с учетом того, что мы не забронировали столик заранее. И он же провожал нас в последней день отпуска) Марадж, спасибо! Ты супер! Также отмечу Bistro 81. До него долго идти, но оно того стоит. А вот Byblos не впечатлил уровнем блюд, хотя персонал был на высоте и даже завернули десерты с собой.

Nothing. All good

The shower drain did not work properly

Neighbor

We had an issue with a waitress when we went down to the Belgian Cafe after we checked-out. We took our small hand luggage suitcases and just slid them under the table we sat at. The waitress said we were not allowed to keep them with us because they were ‘big luggage’ and could be dangerous. She said she had to take the suitcases to check them. We said that was fine, as long as she returned them to us after the check. She said no she could not, because they might be dangerous and had to be kept outside the cafe. She could not tell us where they would be kept though, and just kept pointing outside. Eventually she told it was the door policy that no luggage was allowed. This was not the case though according to the policy hung on the door of the cafe. (Pictured below). The interaction just did not make sense and was rather frustrating. I recommend that either the door policy be updated to accurately reflect what the waitress asserted or that staff receive further training on how to communicate such points clearly to guests. Bringing hand luggage into a restaurant located in a hotel is not an unusual scenario.

Location, price, pool

The historic wing requires a complete overhaul, including brand-new furniture, carpets, and bathrooms. The in-room technology also needs a major upgrade: integrating smart climate controls, modern Smart TVs, and adding plenty of bedside USB/Type-C ports. This is essential to restore the rooms to a true five-star standard.