Отель Address Creek Harbour 5*

An outstanding stay at Address Creek Harbour! A heartfelt thank you to the entire amazing team for their warm hospitality, professionalism, and exceptional service. You made our stay truly special and memorable. Special thanks to Dennis at reception for his kindness, attentiveness, and willingness to help. His welcoming attitude made all the difference, and he is a real asset to the hotel. Highly recommended! I look forward to returning soon.

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All of things good I like all

Amazing hotel - we loved the new design, location, food about it! Especially the service, everybody was so friendly and helpful :)

Distance from Dubai mall

The service was unacceptable for a five-star hotel. Basic requests required multiple follow-up calls, our balcony was left open for hours, leaving the room humid and allowing flying insects inside, and repeated complaints did not lead to any meaningful improvement. We also found a hair in one of the salads, which the duty manager personally witnessed. Although the food itself was excellent, the overall lack of attention, responsiveness, and service standards was extremely disappointing.

Lack of club room lounge

Niets

Уборка посредственная, холодильник в мини баре не холодил. Бассейн маленький, достаточно плотно и не всегда хватает места гостям. Рядом с бассейном стоит гриль и всегда сильный запах костра и гари. Меню при бассейне дороже, чем в самом дорогом бич клабе Дубая. Завтраки не плохие, но достаточно однообразные. С обслуживанием беда, огромные очереди на входе, места не хватает, персонал с уборкой и обслуживанием не справляется, надо самой бегать до официантов, чай или яичницу могут нести 15 минут, потом забыть, и принести совсем другое. По локации до центра достаточно далеко.

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