Отель Grand Kingsgate Waterfront 4*

Crowded Parking, poor breakfast, bad pillows

There was not much I did not like about the Grands Kingsgate, the only suggestion or advice I would give is that the hotel needs to install USB / USBC ports or sockets in the rooms and around the hotel preferably in the reception areas.

One of the guests had blocked my car in, so I wasn’t able to leave quickly in the morning. I was incredibly annoyed as I had to leave for work. Apparently this same guest does this often. This must not be permitted especially as she had not left her keys with the reception . For a hotel of that size, the car park is inadequate and far too small.

The first issue was that they gave us the wrong room. I had booked a twin room, they gave us a double bed! They had had three hours to prepare the room, yet gave us one with only one bed which doesn’t work when sharing a room with my son. Then we were sent to another room. There was only Jack working on reception and a queue of 8 people waiting to check in. Too many people were interrupting him to charge their phones at the reception desk. It was incredibly noisy during the night on our floor. I got woken up at 2:16 in the morning by someone slamming their door and shouting down the corridor. Then I couldn’t sleep again, it was not great at all. It was the worst night I had there.

Hotal Facilities (gym)

There were no wardrobe in the room and it was difficult managing our stuffs, even the washroom didn’t have enough holders & storage for toiletries. Plus, it’s way too expensive for the kind of room that was provided. I have stayed in multiple locations in Dubai, everywhere there was wardrobe and enough storage space.

nothing

Prístup personalu bol skvelý

The property was nice, clean and well maintained

The swimming pool was too small, and the rooms were quite small as well. As a family of four, we found the room space rather limited, making it less comfortable for a family stay. Overall, I wouldn’t consider this hotel the best option for families with children, especially those who need more space and comfort.