Отель Divan Istanbul 5*

Δεν είχε κάτι που να μην μου άρεσε

Otel personeli her zamanki gibi çok güleryüzlü fakat tam aksine patisserie tarafındaki çalışanların tutum ve davranışları çok kötü. Çalışan beyefendinin asık suratı ve iletişimsizliği nedeni ile hizmet aldığımıza pişman olduk resmen

None

outdated carpets and furniture, street noise at night, the fact they said extra charge for apple juice at paid breakfast!

The only slight downside was a damp smell in the room, and I do think the rooms could benefit from a little updating. Other than that, another lovely stay and I’ll definitely be back.

the breakfast was very normal out of our expectation, they charge me for removal of mini bar from the room, which is not acceptable at all. the staff during the breakfast was rude staff they ignore our request like getting black coffee and etc.

Room was not cleaned well. Cutlery glasses were never replaced with new. Drinking water was hard to get. One had to request several times. I left a small bag in the hotel and immediately informed the hotel. After a lot of communication via email and concierge it was decided my friend will go to collect.with screen shot of my email for proof. When he went no one gave him my bag. I had requested that it be at from desk for my friends convenience. There was no coordination between staff. Then I requested to send to my friends place which was not too far but I was refused. I stayed 8 nights and I was not catered for my lost property.

Lipsa balconului, locatie este cam departe de obiective si nu mi-a placut nici faptul ca la receptie se cere o suma de bani garantie, noua ne-au cerut 100 de euro

El servicio fue un poco lento en determinados momentos, y exageradamente servicial, como si estuvieran buscando siempre la propina. En cualquier caso fue respetuoso y atento.

House keeping