Отель Concorde De Luxe Resort 5*

Amazing hotel, delicious food, and excellent service! A special thanks to Dafne Restaurant and our waiter Mustafa for his kindness, professionalism, and always welcoming smile. He made our experience extra special. Highly recommended!

The resort is spotlessly clean and beautiful. So many areas for private quite relaxing adult time, both in the hotel and outside pool/seating area’s. The staff especially the front desk and customer service team are the best I’ve ever spoken/dealt with. We had an issue with the location of our room (in front of the lift) and they went over and above to resolve the issue. I will definitely be returning with our family. First time to Turkey, never needed to go outside the resort.

The mattress was far too firm for my comfort, and there was an unpleasant smell coming from the kitchen area onto our balcony. We were staying on the 7th floor, so I suspect it may have been related to the kitchen ventilation or exhaust system. I had also read on Booking.com that the hotel offered heated indoor swimming pools. Although there was indeed an indoor pool, the spa staff member did not inform us that it was heated. Instead, she only showed us the pool available for an additional fee, presenting it as the heated option. This was confusing and disappointing. Another downside was the high price of the à la carte restaurants, which cost around €30–40 per person. The private, shaded beach cabanas were also very expensive, at €115 per day. I believe these prices are excessive, especially considering that guests may already expect a certain level of comfort and amenities from the hotel.

Nada a salientar

Missing some details, such as you need to contact the airport pickup service yourself instead of the resort can arrange for you. I asked some basic questions like what could be the approx rate for transportation between airport and hotel. I was told to contact the company myself that is located in the lobby, while I was not in Turkey….in addition, food in the buffet restaurant is delicious has different theme every day. Cannot complain much. However, keep in mind that it is sort of the only restaurant that you don’t need to pay extra for dinner. Other 7 restaurants they name actually require extra payment. So If you really look for all- inclusive resort that you can enjoy different restaurants/vibes every day, this might not be the one

Очень крутой отель Классный отель для отдыха! Шоу супер

In the restaurant, the area for families with children should be separate from the area for elderly or couple guests. We would like to eat in peace, not next to crying babies .

RIEN

The only point for improvement is the staff member (man speaking Arabic very well) working at the pastry (patisserie) corner; he needs customer service and hospitality training to better interact with guests with a welcoming attitude.

Excelentes instalaciones, variedad de albercas y restaurantes, actividades para toda la familia, muy cómodo