Отель Arts Hotel Bodrum Yalikavak 5*

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Staff are all very friendly especially the receptionist Ece!

The great architecture & helpful staff :)

I booked the Executive Suite expecting a premium experience — especially considering I paid more than €4,700 for just 3 nights. The moment I walked into the suite, I started noticing one issue after another. And these aren’t things you need to look for — they’re things you notice simply by walking into the room. I’ll let the photos speak for themselves. Then there’s the so-called “private pool.” The pool is only around 2 feet deep. Calling this a private pool as part of an Executive Suite is honestly very misleading compared to what you would reasonably expect when booking this category of room. But the best part was how the hotel handled my complaint. When I went to reception and explained the issues, I was initially told that tomorrow, when I leave the room, they could send someone to come and cover/fix them. Tomorrow? I just checked in. And somehow it gets even better 😂 While I was STILL standing there discussing the issue with them, they sent someone to the suite and their solution was to literally COVER IT WITH BED SHEETS. Yes. Bed sheets. 😂 I paid more than €4,700 for three nights in an Executive Suite, raised a complaint immediately after checking in, and the solution was to hide the problem under bed sheets. At this point, I genuinely don’t know whether to be angry or laugh. For this price and this room category, I expected a luxury experience — not problems being covered up, literally. Just look at the photos. I think they say everything.

What an amazing stay at this hotel! We booked 1 room for 3 persons and were so surprised at how beautiful and big the room was. We were all so comfortable and they made sure to accommodate for 3, with 3 slippers, 3 gowns etc. I was there for my birthday and they were so sweet to prepare a little surprise for me! The staff were super helpful and accommodating and the hotel facilities were beautiful and clean. I will recommend you everyone!

Excellent & friendly services

The service was incredibly slow, reception didnt answer the phone often, the mini bar items were not stocked for our room, housekeeping didnt give us clean glasses after they cleaned. We asked for breakfast packs to be made for us since we were leaving early in the morning, and they were never made. Also some of the facilities werent well kept. The grass is patchy. The sunbeds by the pool were dirty. Some of the cloths and towels in the bathroom were old. Overall I wouldnt book this hotel again.

- the serving staff were not welcoming. - we didn’t enjoy the breakfast and following our first breakfast, they had run out of orange juice for the whole week. - no water was put in our rooms daily. - it was off season = less busy but the staff were not always accommodating. EG. allowing us to sit down for an hour without bringing the menu, we had to go up and ask. Asked for a towel but never received one.

The arrival was poor. Not welcoming at all. No water or refreshments offered after travelling for 24 hours. Strange for a hotel of this calibre. Rooms werent clean and missing a few amenities but fortunately thatbwas quickly remedied.

Booked Sea view and had 0 view of the sea