Отель InterContinental Sanya Haitang Bay Resort 5*

В море не пускают, даже когда штиль🤷🏼‍♂️

It is very quiet and beautiful, room is spacious with amazing ocean view especially I got the room on the 16th floor! Stuff Tina is very helpful and offered the local coconut cold sweet soup for 2 nights. My family really like the place and we will come back for sure

Всё понравилось! Замечательный отель, дружелюбный и отзывчивый персонал, отдельное большое спасибо🙏🏻 Номера, чистые, удобные, у нас был с видом на море, просто обалденный вид! Внимания также заслуживает территория - очень ухоженная, зеленая и красивая, идеально для прогулок и отдыха (и для занятий йогой) На завтраке много выбора, на любой желудок — всё свежее и очень вкусное! В ресторанах при отеле, также очень вкусно и не дорого! Для тех, кто следит за формой, приятным бонусом стал отличный спортзал, с новыми тренажерами и спа зоной (хамам, баня)🤍 Обязательно приедем сюда снова всей семьей!

这次带宝宝入住三亚海棠湾洲际酒店，整体体验非常满意！ 特别想表扬一下 **Kaylee**，从入住前的沟通到入住期间的服务都非常细心周到，各方面的安排也很贴心，能够充分考虑到我们带小宝宝出行的需求，让整个假期轻松了不少。真的能感受到她是在用心为客人着想，非常感谢 Kaylee 的照顾！ 酒店的亲子设施也很完善，儿童活动空间丰富，整体环境舒适，非常适合带小朋友来度假。宝宝玩得很开心，我们大人也能好好放松。 这次入住留下了很美好的回忆，无论是酒店环境还是服务都值得好评。下次来三亚还会考虑入住海棠湾洲际，也再次感谢 Kaylee 的贴心服务！

The only thing that could be improved is the hotel shuttle service to the airport. Unfortunately, it doesn’t run frequently enough, so I wasn’t able to use it as my flight time was just a little too early.

Nothing to do with them but wish we could swim in the sea - it’s a shame that the government doesn’t allow this area for swimming.

Not at all

It’s starting to show its age some, and the humidity wreaks havoc on the interior spaces since they all have a lot of wood. The room had a bit of a musty smell that I just sort of got used to. The “adults” pool had multiple children in/around it each time I was there. The kids pool also had multiple children—obviously—but that’s also where the one, mostly unstaffed bar is. If your express goal is to lay on a Bali bed while doting staff bring you well prepared cocktails in a tropical paradise, you simply will not find that here. Also the lounge chairs are terribly designed and terribly uncomfortable. They’re like little slides that force you to fight gravity to stay on them. And, in a hotel with hundreds and hundreds of rooms and 2X as many adults as rooms, they had 12 lounge chairs with (immovable) umbrellas, and six more at the water’s edge. If you’ve traveled the world and know what 5-star service and facilities look like everywhere else, you’ll understand me when I say this place has that bizarre, uniquely Chinese combination of ticking all the “luxury” boxes but completely missing the concept. Cocktails, for instance are puzzlingly wrong—a “manhattan” maid with scotch and orange liqueur, for instance—and the bartending staff don’t actually know how to make cocktails . . . of any kind really. And there’s no decent or even interesting wine or beer.

We paid in advance for everyday dinner in the hotel. I would recommend to not do that during the rainy season. It's better to have more options in a la carte menu.

Family of 5 Australians and we paid an extra >$100 AUD per night for a foldaway bed for our 12 year old, which is fine, but then the hotel would only give us 4 bath towels. Every day we would have to ask for another towel but would end up with a bath mat, which then meant we would have to walk down to reception and ask again. It would be great if notes were made for our booking that we need 5 towels each day. We also think the hotel needs to do more to promote their restaurants. Maybe offer guests a 10% voucher, a free drink or something to get them in there. We dined at Aqua, the breakfast buffet and the restaurant near the beach - which we only found by accident. Especially for guests like us that don't speech Mandarin. I know the hotel mainly attracts Chinese mainland guests but there are some Western guests (i.e. Russians), but it was not easy to get wine or cocktails unless you dined at Aqua. There is no much potential to attract guests to sit in the lobby and have a drink! Or by the poolside.