Отель Sapphire Inn 5*

Being vegetarian and we do not eat eggs too the breakfast was limited. The receptionist had to ask the restaurant staff to make us some toast.

Benim bu hotelde en sevmediğim odanın iklimlendirme şartlarıydı. Konaklamanın en konforlu tarafı, kalan misafirin odada optimum sıcaklıkta istirahat etmesidir. Açıkcası, dağdan taştan fışkıran ve doğalgaz cenneti olan azerbaycan'da 1 kasım tarihinde halen ısıtıcıların aktif olmaması beni çok rahatsız etti. Kasım ayının gecesinde baküde üşüyerek uyumaya çalıştım, bu konforun göz ardı edilmesi bu hotele hiç yakışmadı.

Otelin konumu çok iyiydi. Ekip muhteşemdi, Elgun bey sağolsun her konuda çok yardımcı oldu. Ve Ali Bey tüm ekibimize destek sağladı. Samimi ilgileri misafirperverlikleri çok iyi hissettirdi. Onların nezdinde emeği geçen herkese çok teşekkür ediyorum.

אהבנו הכל צוות המלון מקסים אנשים חמים וטובים

no at all

I was transferred to a sister Sapphire Hotel after a fire in your Old City Sapphire hotel on the day of my arrival. Your staff waited for my 2:00am arrival to ensure my safe transfer across town. I would have preferred the original closer location, but ...

لقد اخذوا اموال اكثر من حجز بوكينق

Nothing

The worst accommodation experience I’ve had in a long time! First of all, the furniture and facilities are very old. Being old may be acceptable, but being dirty is absolutely not. There were hairs in the bathroom and on the walls that clearly did not belong to us, and the room was filthy. They even handed over the room without wiping the surfaces of the tables. There was renovation work going on in the hotel, and even the dirt and mess from the renovation were left around. The elevator had become dirty because of the renovation, and they did not clean it for three days. The beds are extremely uncomfortable. There is no actual king-size bed. What they call a double bed is simply two single beds pushed together, so whenever you move toward the middle of the bed, you fall into the gap between them. They had also placed an extra pillow in the room without a pillowcase. At night, I asked for a pillowcase and was told, “We can’t give you one now.” The curtains were also dirty. There was very little variety at breakfast, and the food was not tasty. They even put mayonnaise and ketchup out as if they were part of the breakfast variety. If you don’t want to throw your money away, do not stay here. I deeply regret choosing this hotel. They also say that the location is very good, but there are so many alternative places in much better locations. There is genuinely no proper management at this hotel, which is a shame. And to top it all off, at check-out they asked us, “Could you please give us a good rating on Booking.com?” Why?

Breakfast was hit and miss but i suspect typical of the region. White bread, boiled eggs, yoghurt. Croissants some days. If you like a particular kind of breakfast there are loads of cafes/ bakeries nearby. We booked an airport transfer with the hotel that did not come; but they did not charge us for it so not a huge deal.