Отель Saffron Boutique Hotel 4*

Calling time not response politely

All receptionist they are amazing

تعامل راقي هادي ومتعاونون

كل شي تمام

I have great experience our people and and its actually thank you thank you thank you for saffron boutique hotel

Nothing.

Everything is excellent, even for good employees

This was one of the worst hotel experiences I’ve ever had. I had a confirmed booking from the 1st to the 10th and was still being charged for my room. However, on the morning of the 1st, the hotel removed all of my luggage from my room without informing me or obtaining my permission. The most shocking part is that no one contacted me to tell me my belongings had been moved. I only found out after I returned, when I was told that because no one had stayed in the room for five days, they had decided to transfer my luggage to the luggage room. I was extremely disappointed with the way the morning reception staff handled this situation. The morning manager, Surendar, approved moving my belongings without informing me, even though I had an active booking. I expected communication, respect for my personal property, and professionalism, but received none. This entire experience caused me significant stress and completely ruined my stay. Based on my personal experience, I would not recommend this hotel.

This was one of the worst hotel experiences I’ve ever had. While I was away, I was still paying for my room, yet without my knowledge or permission, the hotel removed all of my belongings and transferred them to the luggage room. When I returned, I was simply told that because no one had stayed in the room for five days, they decided to move my luggage. No one contacted me, asked for my consent, or informed me beforehand. I also suffered a significant financial loss through my third-party booking, making the entire situation even more frustrating. Instead of helping resolve the issue, I felt ignored and unsupported. I was shocked that the reception staff took such a serious decision about my personal belongings without even informing me. This experience caused me immense stress, made me feel unsafe and disrespected, and completely ruined my stay. I expected professionalism, communication, and respect for my property, but I received none. Based on my personal experience, I would not recommend Saffron Boutique Hotel.

My stay at Saffron Boutique Hotel turned into one of the most stressful experiences I’ve ever had. During my stay, I experienced a situation that made me feel harassed, unsafe, and extremely uncomfortable. I immediately reported my concerns to the hotel management, expecting them to take swift action and ensure my safety. Unfortunately, I felt my complaint was not handled with the urgency or seriousness it deserved. Instead of feeling protected and supported, I was left waiting while feeling anxious and distressed. Because of this, I no longer felt comfortable staying at the property and requested to cancel the remaining nights of my booking. I had a terrible experience at Saffron Boutique Hotel. While I was away, I was still being charged for my room, but without informing me, the hotel removed all of my belongings from the room and transferred them to the luggage storage area. When I returned, I was told that because no one had stayed in the room for five days, they decided to move my luggage. I was never informed or asked for my consent before this decision was made. On top of that, I lost money through the third-party booking process, making the entire situation even more upsetting. I was shocked that the reception staff took such a major decision regarding my belongings without my knowledge or permission. This experience left me feeling disrespected, distressed, and completely unsupported. A hotel should communicate with its guests before handling their personal belongings. Based on my experience, I would not recommend staying at this property. A hotel should always prioritize the safety, privacy, and well-being of its guests. Sadly, my experience was the complete opposite. This incident ruined my stay, caused significant emotional stress, and left me with a very negative impression of the hotel. Based on my personal experience, I would not recommend Saffron Boutique Hotel.