Отель Grand Mercure Dubai City 4*

Je n’ai pas apprécié que dans ma chambre il manque beaucoup de choses . La chambre n’étais pas très bien nettoyé il y avait des traces sur les miroirs et de la poussières . Je n’avais pas de chaussons pour la chambre j’ai du en demander sachant que le sol a du carrelages dans certaines parties et qu’il fait froid . Ma climatisation était bloqué à 18 degrés j’ai dû faire appel au service technique à 1h du matin . Ils ont put la monté que à 21 malheureusement . J’ai commandé le sercive en chambre et malheureusement ce n’étais pas très bon .

Bath tub small but nice to have

Thanks ms lin and mr ahmed galal

N/A

لا شيء

Staff talk too much and lack of respect

******An Outstanding Luxury Experience at Grand Mercure Dubai** Grand Mercure Dubai truly redefines the meaning of luxury hospitality. From the exceptional service standards to the professionalism, comfort, and genuine attention to detail, every aspect of the experience reflects excellence at the highest level. While the hotel proudly holds a five-star standard, the quality of hospitality I experienced deserves a **seven-star rating**. What makes Grand Mercure Dubai truly exceptional is its ability to combine international luxury standards with genuine human care. Every interaction reflects a commitment to guest satisfaction that distinguishes this hotel as a remarkable destination in Dubai. A special mention goes to **Mr. Ahmed Galal*Ms. Lin** & *Mr. Hisham*'* whose outstanding professionalism, generosity, and genuine support made my experience even more memorable. Ahmed represents the very best of Grand Mercure Dubai and is a true asset to the hotel and the Accor family. My sincere appreciation to ****Mr.* *Ahmed Galal***Ms.* *Lin*** & *Mr. Hisham'*** and the entire team for delivering a level of service that goes far beyond expectations. Professionals like Ahmed are a perfect reflection of the hotel's commitment to excellence. *****Grand Mercure Dubai is more than a five-star hotel; it is an exceptional hospitality experience where excellence is felt, not simply promised.** I highly recommend this hotel to anyone seeking luxury, outstanding service, and a truly memorable stay. ***** Five stars for Grand Mercure Dubai — and my highest appreciation for **Mr. Ahmed Galal*Ms. Lin** & *Mr. Hisham*'* for making an already exceptional experience even better.

thanks mr ahmed galal

Thanks Mr hisham and Mr Ahmed galal

Thanks Mr Ahmed galal