Отель The Bank Hotel Istanbul 4*

Great location

Not many amenities, no gym, pool or hamam, if it did have, it was not evident. High prices at the bar, so it force us to got for drinks next door which was very good. Breakfast could have been a bit more generous, but it was very good. Coffee not so good.

Breakfast options could be slightly improved Drinks were very expensive

Le service sur le rooftop est un peu lent mais c'est un détail.

Es gibt keinerlei Beanstandungen

A beautiful hotel, but an appalling experience The hotel itself is beautiful and the service was generally good. Unfortunately, our stay was overshadowed by an extraordinarily unpleasant experience with the management regarding payment. We were in Istanbul with our family to celebrate my birthday and our 25th wedding anniversary. Instead of allowing us to enjoy these special occasions, the hotel subjected us to relentless and completely unnecessary pressure over payment arrangements. The situation caused enormous stress and seriously spoiled what should have been a wonderful family celebration. What made matters worse was the complete lack of empathy, discretion or flexibility. Despite repeatedly explaining the circumstances, the hotel showed absolutely no understanding, simply hiding behind “hotel policy”. I have stayed in countless hotels around the world and have never experienced such an appalling lack of hospitality. This is simply unacceptable for a five-star establishment. A beautiful building means very little when guests are treated with so little consideration. An experience I will never forget, for all the wrong reasons.

Bathroom was a bit small

I like firm beds, but this bed gave a new meaning to firm, more like cement slab. Completely put my back out. However, when I informed them, they adjusted somehow to be a bit softer, thankfully.

Could be a little bit noisy . Double glazed windows ?

Nothing bit of noise on the last night