Отель Grand Hotel Gulsoy 4*

Nice staff clean hotel

Recommend hotel. Staff is very friendly thank you so much

The pillows were a little too soft or too hard

Nothing

Είναι πολύ καθαρά και πολύ οικονομικό για τις παροχές του

Très bon séjour dans cet établissement. L’emplacement est idéal avec toutes les commodités a proximité . Je recommande.

1. Tv remote wasn’t working. 2. When tried to contact reception, phone’s wire was disconnected. 3. Hair dryer wasn’t working, the whole unit was replaced after I complained. 4. Toilet room got locked. 5. Broken wardrobe, it was half hamging (risk of falling). 6. ⁠I found a screw on the bed, which my 1 year old could have swollen. 7. Bed is very small. 8. Air conditioning turned off itself. 9. Heating doesn’t work (baby was cold at night and the air con was blowing cold air despite being on “HOT”). 10. ⁠when walked into the toilet both my wife and I were getting dizzy, the hotel staff not checked anything and told us “you are tired from travelling there is nothing wrong here” 11. ⁠we asked the cleaning staff to clean our room ourselves as it would not be cleaned otherwise Facing all these issues while travelling with a baby made it very difficult and affected us emotionally sometimes as we were expecting better for a 4 star hotel and having paid around £600

The staff were extremely attentive and helpful, always happy to provide recommendations and advice to guests. The housekeeping service was impeccable, and the SPA area is definitely worth a visit. The streets surrounding the hotel offer plenty of options for dining, enjoying shisha, and shopping, which makes the location even more convenient. Overall, a wonderful experience and a place I would happily recommend!

Very cold room, the heater didn’t work even on 30 degrees it still blew away cold air. The bed was persona and a half for a couple, where my boyfriend is 100 kg which is ridicolous to sell a room with this kind of bed for two adults doesn’t matter the kilograms also the bed was crooked, at an angle. The receptionist staff didn’t seem actually helpful or to enjoy being there- they asked how is the stay and when I explained those things they replied to my message on the third day to upgrade the room but we had only one day left and it just didn’t matter at that point anymore.

Hotelrestaurant zu hohe Preise. Viel Verkehr vor dem Zimmer. Schlechter Kaffee zum Frühstück.