Отель Garlon Residence 4*

Rien à dire,, Tout était parfait.

Everything about my stay was excellent, from the cleanliness and comfort of the rooms to the location and overall service. The staff were very friendly and professional. Special thanks to Sumeyye at the reception for her kindness, professionalism, and exceptional hospitality. She was extremely helpful and made our stay even more enjoyable. Highly recommended, and I would definitely stay here again!

The room we were initially given was spacious, but some of the furniture was worn out. The bathroom was extremely small and had an exceptionally unpleasant sewage smell. I raised a complaint, and the manager personally came to inspect the bathroom and confirmed the smell. We were then transferred to a larger and more spacious room in the same GR Tower. Neither of the two apartments was provided with basic amenities, such as facial tissues, shampoo, tea bags, coffee, or sugar. Throughout our stay, only soap, toilet paper, and slippers were available. The reception area is very small, with no convenient space for a car to stop or wait outside. Regarding the rating: This review reflects our experience with this particular booking. However, our overall experience with the property was extremely poor in every aspect including the receptionist, as we had also stayed there earlier during the same trip under a separate reservation made . My advice to future guests: Before booking or staying at this property, make sure you receive written confirmation directly from the hotel specifying the exact tower and room size, as room standards and sizes vary significantly between towers and even within the same tower. Do not rely solely on the booking confirmation issued by the booking platform as for the previous booking we were given a room in a different tower with a different size that was mentioned in our booking confirmation. Also, read reviews carefully, paying particular attention to those relating to the specific room or apartment type you are booking.

A distinctive hotel offering an experience unlike any other, with many standout features including its location, cleanliness, spaciousness, luxury and comfort; it is very well suited to families. However, there is one important aspect that the hotel management should take note of and work to improve: "customer service". The staff are fine, but they are not up to the standard expected of such a hotel; they lack a little in professionalism, particularly in terms of their manner and the speed with which they respond to requests. Overall, it was a very pleasant experience and I would definitely recommend it.

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It was a little far away from tram etc but still only a short walk from Taksim square

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