Отель Citrus Park Hotel 3*

Location bellissima, camere pulite, staff accogliente gentile e disponibile colazione eccellente lo consiglio

Good

Wir hatten das Zimmer im Hof und war sehr laut in der Nacht, da der Schwimmbad gereinigt wurde. Unsere Klima konnte man nicht einstellen, war sehr kalt. Da wir nur eine Nacht da waren, haben wir nicht Service extra angerufen.

Ночью было очень шумное мероприятие в кафе, мешало спать, персонал утром громка разговаривал под дверью, на мои просьбы починить телевизор пообещали, но так и не выполнили. Номера старые, убитые

We booked two upgraded rooms here - it was €200 extra compared with the standard rooms. But I couldn’t spot any difference at all, it just felt like a bit of a con and all the rooms seemed the same. They gave us two rooms on different floors, even though there were four of us two adults and two kids. One of the rooms absolutely stank of smoke; as far as I could tell, smoking is allowed in the rooms, which was a nasty surprise for me! The smell cleared after a couple of days - or we just got used to it. The tap on the sink didn’t work, and nobody came to fix it during our 10-day stay. You could really hear the music from the cafe on the ground floor at night. You could hear people talking in the neighbouring rooms. You could hear toilets flushing on the floor above. There were no proper glasses in the rooms, only paper cups. The late check-out situation was a real let-down: I’d asked for it in advance, but they never gave me a straight answer and kept stringing me along until the last day. In the end they said I had to move out of the rooms I’d booked into one room and wait there that cost another day’s stay. It’s not about the money: if they’d just said upfront that it wasn’t possible, I’d have simply booked one extra night. Why they did it I really don’t know, and it left a bad taste.

Nothing

Le petit déjeuner n'est pas copieux et peu de choix

Housekeeping is poor. Central AC system.

The breakfast could be more variety with more warm food

Уборка номера, забывали оставлять воду и иногда туалетную бумагу, приходилось выпрашивать на ресепшн, после уборщицы на постели и на полу постоянно были чёрные волосы😩