Отель Oceanfront Condominiums - Nilaveli Apts

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The location was perfect, although each condo is privately owned therefore it's difficult to get issues dealt with. Broken doors to balcony, WiFi didnt work, no air-conditioning in gym and equipment broken. Was looking forward to pizza as advertised and told the pizza oven was just for show.. Pool not maintained and not enough loungers. No umbrellas around pool.

Attitude of reception manager Damage to condo ie smashed window broken chairs broken bed a/c flooded bedroom. Communication of breakfast . No house keeping for the 4 night stay

we were going to arrive later than expected and we wanted to inform the property / confirm that we could get a late check in. However, we couldn't contact the property via phone or whatsapp and even trying to raise the complaint with booking.com didn't help. There is no 24hrs reception and the property's phone number doesn't get picked up after office hours. This was annoying and inconvenient. Check-in was fine once we arrived because the main gate had our key, however it was an unpleasant experience that we couldn't call anyone.

Rengøringen var skandaløs: Der var en klam lugt i hele lejligheden, insekter i sengene, kakkerlakkker og skimmelsvamp. Vi måtte finde et andet hotel efter en nat ud af fem, og har efter næsten to måneder fortsat ikke modtaget den lovede refundering. Personalet var til absolut nul hjælp.

Nothing

Very clean spacious apartment with superb views. Roshan was super helpful and made our stay even better - thank you!

Die Möbel sind schon sehr in die Jahre gekommen. Der Anfahrtsweg ist etwas holprig.

The service is extremely slow and may ruin the vacation mood

Het eten was niet bijzonder zo te zien en was prijzig, en zeer ongezellige eetgelegenheid. Heb er niet gegeten, maar er waren toch voldoende andere leuke eettentjes in de buurt.