Отель Heritage Awali Golf & Spa Resort 4*

L’emplacement , les activités , le spa

אין משהו שלא אהבנו

Alles

Everything was excellent

Sone things felt a little bit off when we considered that they were 20 of us in the family staying in the hotel for a wedding and yet there was such a reluctance to provide anything of tangible added value to either the bride or the groom, including any type of enhancement to their room or even the use of a golf buggy to take the bride a few hundred yards to the venue of the wedding at the 'C' Club. The same applied when we asked for an extra hours use of the room as a late checkout and we promptly told that there would be a charge applied and later we were told it couldn't be done because the resor was fully booked. Those aspects which can be collected under the term 'flexibility' appear to be a little bit strange.

Het eten in het buffet restaurant viel ons erg tegen. Weinig keuze. Dessert veel te vroeg (20:30 uur) al helemaal op. Het personeel is echter het meest verschrikkelijk. Het gaat allemaal op de automatische piloot. Het is alsof het ze, als je eenmaal binnen bent, niets meer uitmaakt of je het naar je zin hebt of niet. Zo zaten we drie dagen zonder airco en werd daar, ondanks dat we er elke dag naar vroegen, niets aan gedaan.

Beim Babybett musste ich leider nachfragen, obwohl ich es bereits bei der Buchung bestellt hatte und es dem Kofferträger auch nochmal gesagt hatte. Aber es gibt schlimmeres :-)

Molto lenti, non ricordavano mai cosa avessimo ordinato. Differenza tra chi soggiornava nelle camere più lussuose a quelle più normali.

Completely disorganised management. Disgusting buffet food, got food poisoning after eating in C Beach Club. We end up eating for the whole week at the Infinity Blue Restaurant.

Aufgrund der hohen Luftfeuchtigkeit aussen, war es auch im Zimmer nicht zu vermeiden, dass feuchte Luft rein kam.