Отель Plataran Bromo 4*

The perfume diffuser inside the elevator ahah really no need to use it coz the smell is too strong. Everything else was perfect!

Todo me gustó.

Unfortunately, the service made our stay less relaxing than we expected from a luxury resort. We received a very large amount of messages, documents and forms, and were repeatedly asked to sign confirmations for different activities. We were also frequently contacted about where we were or when we would be available. At times this felt quite intrusive rather than helpful. One situation in particular made us uncomfortable: we were asked to sign paperwork for our Bromo activity, and only a few minutes later we were informed that the tour had been cancelled because the area was closed. The timing made the whole process feel unclear and poorly handled. We also experienced an unfortunate incident at breakfast. A utensil/tong had been left inside a container that several guests understandably believed contained soup or broth. Multiple guests, including us, took from it before realizing what had happened. The hotel itself was very clean, so this appeared to be an isolated issue, but the buffet should have been monitored more carefully. Overall, we feel the guest experience would benefit greatly from less administrative contact, clearer communication and a more relaxed approach to service.

The best location with friendly staff and delicious food. A perfect getaway for a vacation in mountains.

لقد زرت كثير من الدول وسكنت في كثير من الفنادق من أروع مااستمتعت به من خدمة ونظافه وراحه في الأسره وكان أروع من ذلك كله الموظفين وحسن استقبالهم لك وبشاشه الاستقبال ورئيسهم المباشر كان في قمه الأدب والاحترام ومساعدتك في ماتحتاجه وتطلبه حقيقه مكان استثنائي بمعنى الكلمه شكرا من القلب لكل الطاقم الموجود بهذا الفندق أكيد لي رجعه اخرى

The hospitality was superb and the facilities for the kids were amazing!

Rien

Excellent hotel located in the Bromo area. Very beautiful building with extremely welll-appointed rooms and the staff is attentive and helpful too

El desayuno muy flojo y poca variedad, y habitaciones muy antiguas, los muebles necesitan cambiarse ya

Era freddo nel ristorante