Отель Pertiwi Resort & Spa 3*

Sommige personeelsleden kunnen wel een cursus gastvrijheid volgen.

Ich hatte am Morgen einen Ausflug und wurde bereits um 3:00 Uhr in der Früh abgeholt. Das Frühstück wurde in eine Frühstücksbox zum Mitnehmen umgewandelt und hat gepasst.

La ubicación inmejorable, con acceso a dos de las mejores calles de Ubud. Habitación enorme, con una piscina con mucha privacidad. El baño con una ducha perfecta y bañera de ensueño. Cama muy muy cómoda y todo el personal muy amable. El resto de las instalaciones impecables también. Volvería mil veces

Little bit hilly

My partner and me stayed there for 5 days and was absolutely perfect! The staff is so friendly, always try to help you… bedroom very clean, great breakfast… everything was amazing! We will back for sure!

The variety of breakfast should be added.

The property is very large so depending on where you like to spend your time it can be a far very hill walk from one side to another. Not really a complaint though

Quando chegámos o quarto estava sujo e tivemos de fazer pedido para limparem bem o quarto na manhã seguinte. Globalmente o quarto estava em más condições, com muitos insectos no interior (são mal isolados), as camas e as almofadas não são boas. As roupas de cama estão lavadas mas com manchas e mau aspecto. Pequeno almoço fraco (mais vale pagar e tomar fora) e os acessos no interior tem muitas escadas e rampas inclinadas (desadequado para pessoas com limitações de mobilidade).

The resort has a lot of steps !

Unfortunately, the condition and cleanliness of our private villa were very disappointing, especially considering the price. The villa was poorly sealed, extremely humid and full of mosquitoes and other insects, while noise from outside made sleeping difficult; we also repeatedly received bedding that felt dirty or greasy and had to ask for it to be replaced. Breakfast was often cold and poorly organized, but our biggest concern was hygiene: after a guest became sick and vomited over a table, chair and floor, the area was not properly cleaned until I personally asked a staff member to do so. The table was then wiped using the same cloth we had seen being used around the buffet area. After witnessing this, we no longer felt comfortable eating there and had breakfast outside the hotel for the remainder of our three-week stay. The resort also has many steep paths and stairs, which is important to know for guests with limited mobility.