Отель Pertiwi Bisma 1 3*

The rooms were not ready at check-in so they offered downgraded rooms to us. Even after waiting only one of the two rooms we had booked (2 months earlier) could be used as the dates overlapped. So we had a different room for the first night.

STAIRS! Nothing is stated on the listing, needed to walk 100+ to get to and from the room and second pool. Room clearly had not been used in a while, was damp and dank, extremely mouldy bathroom. Asked to move rooms, which was accommodated.

O pequeno almoço foi infelizmente uma grande desilusão. É a la carte e as opções são bastante limitadas. Os menus pré-definidos pelo hotel vêm em porções reduzidas (pão dignifica uma fatia de pão). O café também era bastante mau, infelizmente. Talvez simplesmente eliminar os menus e disponibilizar tudo no a la carte. (Saímos todas as manhãs com fome) Os nossos lençóis de cama estavam sujos. A porta do quarto não fechava por inteiro o que permitia facilmente a répteis entrar no quarto. A água da banheira jorrava para fora mesmo com a cortina fechada, inundando a casa de banho. A happy hour era um pouco estranha, na compra de 2 cocktails oferta do terceiro (?) normalmente as viagens são em par… talvez ponderar outras oferta.

I didn’t like all the steps and especially did not like that the steps are uneven and there are no handrails on any of the steps on all the different levels. Unfortunately I could use the pool as there were no steps with a handrail to access for people who need easy access due to disability.

Great location. Bathrooms are a bit outdated and need a little work (toilets often didn't work). The pool area is so beautiful, so worth it.

There was no umbrellas or shade down and the lower pool. When I went there we no pool towels, only wet ones, and the pool needs a good clean, it had algae on the bottom..I didn't put my head under the water. My bathroom was a bit weird. Bad layout of where the shower door opens, towel hooks not in a place to easily reach when getting out of shower, and you can't step onto the bath mat because the shower door is too low and pushes the towel out of the way

Las piscinas y el entorno es precioso. Sin duda lo mejor el trato del personal!

Leider sind die Zimmer alt und müssten dringend Renoviert werden. Für die Preis Leistung ist es ok.

The bathroom was slightly older and had some leaks and signs of rusting but it is an older property.

Lovely resort exceptional views and atmosphere