Отель Uma Dawa Resort & Spa 4*

Hello, I had a reservation at the Uma Dawa Resort and Spa from October 26th to October 31st; however, the internet connection at the hotel went down on the evening of October 29th. Since my work depends on the internet, I was forced to check out of the hotel early. When I requested a refund for one day, I was told it was not possible, and they offered me a complimentary massage instead. As I could not get a refund, I felt compelled to accept this offer. I am now requesting a refund for that one day.

Very quiet and calm place, I loved the peacefulness. Everything was great, I loved their pool too.

Some areas can use little renovations or maintenance, but overall cleanliness makes up for all of it. The price, the location and the staff. I wouldn't say there's actually something "I didn't like".

The staff could be more welcoming, as they were quite strict and we didn’t feel the same warmth as in our previous accommodations in Bali. There was a bad smell coming from the toilet. We upgraded our room when booking because the canopy bed looked amazing, but we were surprised to find that it wasn’t provided. The breakfast menu was also confusing and we couldn’t choose or swap anything, so we decided to have breakfast somewhere else.

Amazing. Pool breakfast was incredible

Location, it’s not close to much and it’s a little under managed.

Leider war das Zimmer sehr dunkel.

Das Bett

They staff were extremely helpful and kind. This hotel is great value for money the grounds are beautiful and the hotel manager is extremely welcoming! Would definitely recommend!

Took a while for hot water to come through