Отель Ayana Segara Bali 5*

目前没有看到需要改进的地方

A very self sufficient hotel with very helpful staff. Kids loved the amenities

Service

Loved the pool bar area staff so amazing and helpful

없어요

Flies at the Rimba pool side, tired and old fashioned decor in the room at Rimba.

Ein wunderschönes Hotel mit allen Dingen die man für einen entspannten und erholsamen Urlaub benötigt. Nicht zu vergessen der private Strand den man als Gast nutzen kann. Das ganze Ambiente sehr schön!

Fantastisch

なし

It would be nice if "Bali belly" wasn't such a constant worry; no one wants to spend their holiday dealing with diarrhoea and vomiting. The hotel food and pool are safe. We stayed on bottled water and bottled drinks. After check-in, we realised the mineral water delivery was inconsistent, and sometimes we only got 3 bottles. It was a bit annoying to keep asking for it. At some other hotels we have been to, there is a water station in the corridor where guests can take it themselves. Another small issue was with my booking name. Booking.com used my preferred name. It is accepted everywhere I go, but it caused a bit of a fuss at this hotel. I was told upon check-in to contact booking.com to change to my legal name. But I just got off a 6-hour flight from 3 am. I don't want to spend my holiday talking to booking.com. I don't quite see the reason for the issue, as I paid the full sum and have a valid ID. Furthermore, the tram system isn't ideal for families. Especially when coming out of Rimba, it is already full and impossible to fit into. We previously rented a buggy on Hamilton Island and explored the whole island. I would gladly pay more for a buggy here just to enjoy the whole resort more. It's a shame that there are a lot of pools and great places in the resort that I have not seen because of this. Finally, the credit card policy was a minor annoyance. Nowhere else holds funds on my credit card; they usually only want my credit card details. I don't like this policy because I prefer to spend money on my holidays without constantly being reminded of how much I am spending. The main thing of the holiday is to stay happy spending and not being told we have to hold more money on your card because you are exceeding the initial money we held on this card. And if you don't respond, we are going to do it anyway. Well, why bother telling me then?