Отель Alpine Lounge Hotel 4*

N/A

Materasso troppo duri, pareti sottili dove si sente tutto.

I liked everything about the property

Electricity was not stable in the hotel

Не работали каналы по тв вот и вся беда

Bedroom was very cramped and basic with few facilities. No storage facilities for clothes - we stayed 5 nights and had to keep changes of clothes in our suitcases. No safe for valuables or instructions on use of TV. Noise from kitchen extractor/generator right under our window until 10 pm or later. Not enough space on both sides of double bed for access or side table with light. So poor lighting in bed on one side. No local map available to use or consult for location of restaurants, museums etc. Would have appreciated a shuttle service to/from Kazbegi main centre as hard walk up hill.

Es gibt keinen Schrank o.Ä. im Zimmer, was uns für zwei Nächte aber nicht gestört hat.

If you have suitcases to walk up the hill, it is a bit of a trek. Apart from this nothing else

There was no electricity in any of the rooms except for the lobby. Apparently the power was out. The staff told the guests it’ll be back up in 20mins but the electricity never came back up the entire day till the next morning even after we checked out yet no one bothered to give us (guests) any explanation. We couldn’t even shower at all! (Obviously not in the dark?) When my husband approached the receptionist the next morning, they were so nonchalant about the situation. No apologies given at all. The only saving grace was the restaurant lady who was helping the guests to charge their power banks, phones etc in the lobby. Such a disappointment! It is not about the power outage but the service and lack of initiative. Also the guest beside our room injured herself in the dark at night and the hotel staffs did not care

The bathroom had no proper separation with the toilet and drainage is bad. It floods when you shower.