Отель Sheraton Batumi Hotel 5*

hersey guzel

Plumbing wasn’t repair long time, some features don’t work. I had a sense of neglect.

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The receptionists was warm, welcoming and very helpful. The pillows are amazing.

Lobi ve kahvalti alani inanilmaz yanki ve ugultu yapiyor. Kahvalti yaparken karsimdakini zor duyuyordum. Otelin bazi yerlerinde kullanilan beyaz isik da şıklık açisindan olumsuz. Sarı ışık kullanimi konusunda daha sıkı takip yapılabilir.

מקום הארוח מצויין

ללא מכונת קפה בחדר, ערכת קפה פשוטה

Dear Sheraton Batumi Management Team, We stayed at your hotel from 19 to 21 October 2026 and would like to express our sincere gratitude for a wonderful experience. Our special thanks go to your front desk manager, Maggie, and her assistant, Anna. From the moment we arrived, their warmth, attentiveness and genuine kindness made us feel truly welcome. In every interaction, they showed that they were pleased to have us as their guests. To us, they represented Georgian hospitality at its very best. Every request was met with a willingness to help. They made every effort to accommodate our wishes and often did more than we expected. When we arrived early in the morning, well before the usual check-in time, they welcomed us to the restaurant for a complimentary breakfast. They then arranged for us to check in much earlier, allowing us to settle in and begin enjoying our holiday without a long wait. We were also kindly given access to the business lounge. This proved particularly helpful when an unexpected work matter required my attention during our holiday. Having a comfortable place to deal with it made a real difference, and I greatly appreciated this thoughtful gesture. What impressed us most was the care behind everything Maggie and Anna did. Their hospitality felt personal and sincere. They truly wanted us to enjoy our stay—and thanks to their efforts, we certainly did. We would also like to thank the entire hotel team. The rooms, dining and spa facilities all contributed to an excellent stay. We particularly appreciated the lasting quality of the hotel’s materials and interiors, and the meticulous care taken to maintain them. There is a clear sense of pride in keeping the property and its services to a high standard. Please convey our warmest thanks to Maggie and Anna and ensure that their outstanding work receives the recognition it deserves. They left us with very fond memories of your hotel and of the hospitality we experienced in Batumi.

היתה בעיה עם הג'קוזי שלא עבד כמעט והיה חבל

מלון מושלם נקי ארוחת בוקר מצויינת שרות טוב צוות קבלה מושלם