Отель Capella Tufu Bay 5*

На территории всего два ресторана , на мой взгляд маловато .

What happened to this hotel? Capella is marketed as an "ultra-luxury hospitality brand", one of the best hotel brands in the world, but this property falls far short of those standards. The cabanas and kids’ pool have cracked paint, the poolside bar is left unattended all day long, and we had to walk to the restaurant just to order water. The QR codes at the poolside tables for food and drink orders are old and rusted, making them unusable. When food was delivered to our table, napkins were never included, and we had to request them every single day. The kids’ lifejackets were broken or torn. And even the breakfast offerings was average, displaying frozen dumplings and pastries. On top of this, a wedding took place next to the pool on our first day. From 2:00 PM to 10:00 PM, the music was so loud that we could not enjoy the pool, and we could still hear it back in our room. It would have been thoughtful for the hotel to inform guests about the event so we could have adjusted our plans accordingly. Overall, this experience is far below what we expected from a brand like Capella.

Завтрак и обслуживание на нем-плохо. Сервис около бассейна-плохо. Во многих местах плохой вайфай. Тайский ресторан-несъедобно.

It would be more comfortable if there would be more English speaking staff.

早餐，下午茶很廉價，很差

Сад, номера, территория, сервис

孩子娱乐少了点

午晚餐餐厅的食物不够好

The restaurant staffs, although very nice and polite, could be better trained. The food quality at dempsey was not so great, we were not impressed with any of the stuff we ordered including burger and pizza.

1. Privacy ( terrible non-private beach, non hotel guests taking pictures around) 2.noise (3 out of 5 nights noise till 10 p.m.) 3. Indoor swimming (there was even a tissue in it) 4. Service ( what we got is different from what the others post on the social media)